Yes I am!
I am at the Apple Store Boston and the people at the Genius Bar (Brad?) are trying to help me.
Will this work? Will I get a definitive answer that leads to a solution?
We'll see.
Donald
look here: http://forums.macrumors.com/showthread.php?t=521723
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Brad did it. We got into a chat with Joshua. I think Apple had taken down the chat link before.
I'll explain later.
